Privacy policy

Last Updated: 8 August 2026

RIGHTPURE INDUSTRIES PRIVATE LIMITED (“RIGHTPURE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you provide to us or that we collect when you use our website, rightpure.in (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we may share it, how we protect it, and the choices and rights available to you.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain your consent for processing personal data in accordance with applicable law.

1. About Us

The Website is operated by:

RIGHTPURE INDUSTRIES PRIVATE LIMITED
37, Gajanan Nagar, Wardha Road,
Nagpur – 440015, Maharashtra, India.

For privacy-related queries, requests or complaints, you may contact us at:

Email: info@rightpure.in

Phone No: (+91) 96657 37477

In this Privacy Policy, RIGHTPURE INDUSTRIES PRIVATE LIMITED is referred to as “RIGHTPURE,” “we,” “us,” or “our.”

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • our Website, rightpure.in;
  • product enquiries and contact forms;
  • orders and purchases made through the Website;
  • email, telephone or other communications with us;
  • newsletters and promotional communications, where applicable; and
  • other interactions with RIGHTPURE through the Website.

The Website may contain links to third-party websites, applications, payment platforms, social media platforms or other services. Those third parties have their own privacy policies and practices. We are not responsible for the privacy practices of third-party websites or services.

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Information You Provide Directly

This may include:

  • Full name;
  • Email address;
  • Telephone/mobile number;
  • Billing and shipping address;
  • Company or organisation name;
  • GST or business-related information, where required for a transaction;
  • Product enquiry details;
  • Order and purchase information;
  • Information provided through contact or enquiry forms;
  • Information you provide when communicating with us; and
  • Any other information that you voluntarily provide to us.

You should ensure that the information provided to us is accurate, complete and up to date.

B. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • approximate location derived from IP address;
  • pages visited;
  • date and time of access;
  • referring website;
  • browsing and interaction information; and
  • other technical information relating to your use of the Website.

We may use this information in aggregated or statistical form to understand Website usage, improve our Website, maintain security and troubleshoot technical issues.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

A cookie is a small text file stored on your device when you visit a website. Cookies may help us:

  • operate and secure the Website;
  • remember your preferences;
  • maintain shopping cart or session information;
  • understand how visitors use our Website;
  • improve Website functionality and performance; and
  • where applicable and permitted, measure the effectiveness of advertising and marketing activities.

Some cookies may be placed by third-party service providers that perform analytics, payment, advertising or other services on our behalf.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.

Where applicable, we may provide additional cookie controls or consent mechanisms on the Website.

5. How We Use Your Information

We may use personal information collected through the Website for the following purposes:

  • to process and fulfil orders;
  • to provide products and services requested by you;
  • to respond to product enquiries and customer support requests;
  • to communicate with you regarding your orders, enquiries or account;
  • to process payments and facilitate transactions;
  • to arrange shipping and delivery;
  • to issue invoices and maintain business and accounting records;
  • to improve our products, services and Website;
  • to understand Website usage and customer preferences;
  • to prevent fraud, misuse and unauthorised activities;
  • to maintain the security and integrity of our Website and systems;
  • to comply with applicable legal, regulatory and tax requirements;
  • to send service-related communications;
  • to send promotional or marketing communications where permitted and, where required, with your consent; and
  • for other purposes disclosed to you at the time the information is collected or otherwise permitted by applicable law.

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law or after obtaining appropriate consent, where required.

6. Marketing Communications

If you have provided your contact information and where permitted by applicable law, we may send you information about our products, offers, services, promotions and other business communications.

You may opt out of promotional communications at any time by:

  • using the unsubscribe option included in promotional emails;
  • contacting us at info@rightpure.in; or
  • using any other opt-out mechanism made available by us.

Even if you opt out of marketing communications, we may continue to send you essential transactional or service-related communications, such as order confirmations, invoices, delivery updates, account-related communications or responses to your enquiries.

7. Payment Information

If you purchase products through our Website, payments may be processed through third-party payment service providers.

For example, our Website may use Razorpay or other payment service providers to facilitate online payments.

We generally do not need to directly collect or store your complete credit/debit card details or other sensitive payment credentials on our own servers. Payment information may be collected and processed by the relevant payment service provider in accordance with its own terms and privacy policy.

You can review Razorpay's privacy policy at:

Razorpay Privacy Policy

We recommend that you review the privacy policies of payment providers before using their services.

8. Sharing of Personal Information

We may share personal information with third parties where reasonably necessary for the purposes described in this Privacy Policy.

These third parties may include:

Service Providers

We may share information with service providers who assist us with:

  • Website hosting and maintenance;
  • payment processing;
  • order processing;
  • shipping and delivery;
  • customer support;
  • email and communication services;
  • analytics;
  • Website security;
  • information technology services; and
  • marketing and advertising services, where applicable.

Such service providers may process personal information on our behalf and are expected to use the information only for the purposes for which it is provided or as otherwise permitted by law.

Legal and Regulatory Authorities

We may disclose information where reasonably necessary to:

  • comply with applicable laws, regulations or legal processes;
  • respond to lawful requests from government or regulatory authorities;
  • protect our legal rights;
  • investigate fraud, misuse or security incidents; or
  • protect the safety and security of our Website, users or business.

Business Transactions

If RIGHTPURE undergoes a merger, acquisition, restructuring, sale of assets or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell your personal information as a standalone commercial asset.

9. Third-Party Services and Links

The Website may use or link to third-party services, including payment providers, analytics services, social media platforms, advertising platforms, logistics providers and other service providers.

Examples may include:

  • payment gateways;
  • Google services;
  • Meta services;
  • social media platforms;
  • shipping and logistics providers; and
  • other technology or service providers used by us from time to time.

Your interaction with such third-party services may be governed by their respective privacy policies and terms. We encourage you to review those policies before providing personal information to third parties.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

If you believe that your personal information has been compromised or that there has been unauthorised use of your information, please contact us promptly at info@rightpure.in.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • fulfilling orders and providing services;
  • maintaining customer and transaction records;
  • complying with legal, tax, accounting and regulatory requirements;
  • resolving disputes;
  • preventing fraud or misuse;
  • enforcing our agreements; and
  • maintaining business and security records.

The actual retention period may vary depending on the nature of the information and the purpose for which it is processed.

Where information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal and regulatory requirements.

12. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • request access to personal information held by us;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information where legally applicable;
  • withdraw consent where processing is based on consent;
  • request information regarding processing of your personal information;
  • opt out of certain marketing communications; and
  • exercise other rights available under applicable data protection laws.

To exercise a privacy-related right or make a request, please contact us at:

Email: info@rightpure.in

We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access.

We may also retain or continue to process certain information where required or permitted by applicable law.

13. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us at info@rightpure.in so that we can take appropriate steps.

14. International Data Transfers

Some of our service providers or technology partners may process information on servers located outside India.

Where personal information is transferred or processed outside India, we will take such measures as may be required under applicable law.

15. Data Breaches and Security Incidents

In the event of a personal data breach, we will take appropriate steps to investigate, contain and mitigate the incident and make any notifications or disclosures required under applicable law.

If you believe that your information has been subject to unauthorised access or disclosure, please contact us at info@rightpure.in.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • our business practices;
  • the Website or services;
  • technology;
  • applicable laws and regulations; or
  • our privacy and security practices.

Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

We encourage you to periodically review this page to stay informed about how we handle personal information.

17. Contact Us

If you have questions, concerns, complaints or requests regarding this Privacy Policy or the processing of your personal information, please contact us:

RIGHTPURE INDUSTRIES PRIVATE LIMITED
37, Gajanan Nagar, Wardha Road,
Nagpur – 440015, Maharashtra, India.

Email: info@rightpure.in

Phone No: (+91) 96657 37477

We will make reasonable efforts to address your request or concern in accordance with applicable law.

18. Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Nothing in this Privacy Policy is intended to limit any rights available to you under applicable data protection or privacy laws.